Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size in Katin apparel?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for chest, waist, and length to ensure a perfect fit.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

What materials are used in your clothing?

We prioritize quality and sustainability, using premium materials such as organic cotton, recycled polyester, and high-grade linen across our seasonal collections.

Do you offer international shipping?

Yes, Katin ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How should I care for my Katin garments?

To maintain the longevity of your items, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are found on the inner garment tag.

Are your products ethically manufactured?

Absolutely. We partner with certified factories that adhere to strict fair labor practices and environmental standards to ensure ethical production.